Overview

The Water Distribution Division maintains and repairs over 100 miles of main lines and numerous water valves that provide the flow of potable water. The Division reads and maintains over 4.000 water meters, provides the utility billing division with monthly billing information, and provides the citizens of Seagoville with the best possible service. The Division also maintains over 500 fire hydrants.

Customer Service

The Division routinely responds to complaints of low pressure, volume, and unexplained high water usage. Calibrated test equipment is used in the field to determine if the correct pressure and volume is being delivered to the meter.

Water Meter Reading

Meters are read once per month (two cycles) by two meter readers.

Each meter has a history that is continually updated when the meters are read. If a reading entry is higher than the history average, an alarm sounds and the reader must read the meter again to ensure the correct amount is entered.

City of Seagoville 2014 Report to Consumers on Water Quality

The City of Seagoville is proud of the fine drinking water it provides. This annual water quality report shows the source of our water, lists the results of our tests, and contains important information about water and health. City of Seagoville will notify you immediately if there is any reason for concern about our water.

To view the 2014 report please click here.

SPECIAL NOTICE
You may be more vulnerable than the general population to certain microbial contaminants, such as Cryptosporidium, in drinking water. Infants, some elderly, or immunocompromised persons such as those undergoing chemotherapy for cancer; those who have undergone organ transplants; those who are undergoing treatment with steroids; and people with HIV/AIDS or other immune system disorders can be particularly at risk from infections. You should seek advice about drinking water from your physician or health care provider. Additional guidelines on appropriate means to lessen the risk of infection by Cryptosporidium are available from the Safe Drinking Water Hotline at (800) 426-4791.

The bottom line: Is the water safe to drink? Absolutely.

Services offered by the Department include:

• Water Quality Concerns (taste, odor, cloudy, or dirty water)
• Water Main Repair
• Water Service Line Repair
• Fire Hydrant Repair
• Valve Repair
• New Water Taps

For questions about your utility bill, contact the Utility Billing Department at 972-287-2050 ext. 0. Drinking water in the City Seagoville meets or exceeds all Federal (EPA) drinking water requirements.