Why is my water discolored?
• Brown water—possibly caused by water line construction in the area, hydrant flushing or manganese in the water supply. Call 972-287-6823 to report the problem.
• Milky/cloudy water—air bubbles from the pipes or a temperature change.
• Yellow Water—Manganese or resin from water softener.
• Black particles—usually degraded rubber gaskets, o-rings or meter washers. Check faucet head and replace o-ring.

Show All Answers

1. Why is my water pressure low?
2. Why does my water smell different?
3. Where does my water come from?
4. If there is a leak on the valve in the meter box, am I being charged for the water?
5. Do I need a backflow preventer on my lawn irrigation system?
6. Why is my water discolored?
7. How much water am I using?
8. How do I diagnose a water leak?