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Complaints
Steps to Filing a Citizen Complaint
1.  If you wish to make a complaint about the actions of a Seagoville Police Officer or any aspect of the Seagoville Police Operations, or if you feel you are a victim of racial profiling, please:       
  • Come to the Police Department, 600 N. U.S. Highway 175, and advise anyone in the Records Division that you want to make a complaint, or request a supervisor, or
  • Call the Police Department, 972-287-2999 and tell the person answering the telephone that you want to make a complaint, or
  • Write your complaint out by downloading the complaint form online and mailing it to:   
          Chief of Police, Raymond Calverley
          Seagoville Police Department
          600 N. U.S. Highway 175, Seagoville, Texas 75159

2.  Any Seagoville Police Officer will assist you in completing a complaint.  You will be asked to identify yourself and then give specific details about your complaint.


Steps to Filing a Citizen Complaint (continued)
3.  Your complaint will then be investigated.  You may be contacted and asked for additional information about your complaint.  Please be aware of the following:
  • In order for administrative action to be taken against an employee the complaint must be in writing and signed per Texas Law.
  • Texas Law also requires that a copy of the written complaint be given to the Officer.
  • An unsigned complaint will still be investigated but no administrative action will be taken against the employee.
4.  If the complaint involves extended investigation, you will receive a letter explaining approximately how long it will take.

5.  When your complaint has been investigated, the Chief of Police will review the investigation and write you a letter explaining the results.

Guiding Legislation
State of Texas:  Government Code

§ 614.022. COMPLAINT TO BE IN WRITING AND SIGNED BY COMPLAINANT.
        To be considered by the head of a state agency or by the head of a fire
        department or local law enforcement agency, the complaint must be:
              (1)  in writing; and
              (2)  signed by the person making the complaint

§ 614.023. COPY OF COMPLAINT TO BE GIVEN TO OFFICER OR EMPLOYEE.
         (a) A copy of a signed complaint against a law enforcement officer of this state or a
         fire fighter, detention officer, county jailer, or peace officer appointed or employed by
         a political subdivision of this state shall be given to the officer or employee within a
         reasonable time after the complaint is filed.

         (b) Disciplinary action may not be taken against the officer or employee unless a
         copy of the signed complaint is given to the officer or employee.



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Seagoville City Hall   702 North Highway 175   Seagoville, TX 75159   Phone: 972-287-2050   Mon-Fri 8:00 am - 5:00 pm