FAQs • City of Seagoville • CivicEngage

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My car hit a pothole in a City street and was damaged. Who handles the claims?: Damages can be reported to City Hall; however, the report of damaged vehicles, etc. does not guarantee the City is responsible for the claims.

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Streets

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1. Who do I call for a street light issue?: You can call TXU / Oncor for lights, or you can go to their website and fill out an online service request. You will need both numbers on the pole. Oncor Online Service Request

2. How do I get a street light in front of my house?: Those requests are made to the Public Works Department. Public Works will forward the request to the electric utility. They will approve a request if there is a street light within a 500-foot radius of your home.

3. My car hit a pothole in a City street and was damaged. Who handles the claims?: Damages can be reported to City Hall; however, the report of damaged vehicles, etc. does not guarantee the City is responsible for the claims.

4. Will the City repair/replace the sidewalk in front of my house?: Sidewalks in Seagoville are the responsibility of the property owner. The only instance where the City will replace a sidewalk is if it is disturbed in the process of replacing or repairing a water or sewer line.