Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Public Works
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Call 800-DIG-TESS (800-344-8377). The Texas law says you must call before you dig; if you don't call for spots and damage an underground facility, you will be billed for the damages. The hidden hazards of pipelines in close proximity or under your property could be dangerous and deadly. Please call at least two business days but not more than two weeks before you dig.Public Works
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Please call the Public Works Office at 972-287-6823 for water and sewer main locations. We will spot the City water main and the sewer main at no charge. We are not able to mark your lines on your property, just the mains in the alley.Public Works
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The City is responsible for the water line up to the meter; the customer is responsible from the backside of the meter to the home or business.Public Works