Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Human Resources
3-
The City of Seagoville only accepts applications for open positions. You can download the job application online and drop it off to the Human Resources Department. We ask you not call the Department to see if your application was received.Human Resources
-
Each recruitment is different; so the process can range from of couple of weeks to a few months depending on job classification and the complexity of the selection process.Human Resources
-
Due to the volume of applications received we are unable to contact each applicant to let them know the status of their application.Human Resources
Administration
4-
The City Manager, City Secretary, and Human Resources are all considered part of Seagoville's Administration Department.Administration
-
The City Manager is ultimately responsible for the day-to-day operational aspects of the City and the hiring and supervision of all municipal department heads. The City Manager works closely with contracted professionals and appointed City officials. He makes recommendations to the City Council on policy and legislative issues.Administration
-
The City Manager is appointed by and reports directly to the City Council.Administration
-
The City of Seagoville municipal building is located at 702 N. Highway 175, Seagoville, TX 75159. Hours of Operation: Monday through Friday - 8:00 am - 5:00 pm. Phone: 972-287-2050Administration
Municipal Court
3-
You must appear at the court within 15 days after the date you receive the citation. You appearance date is noted on your citation, bond, summons, or release papers. You or your attorney may appear in person in open court, by mail, or you may deliver your plea in person to the court.* A phone call does not constitute an appearance. *Juveniles, persons under the age of 16 at the time of the citation, must enter their appearance in open court with a parent present. * Minors, persons under the age of 21 who received a citation for an alcohol offense or under the age of 18 who received a citation for a tobacco offense, must make their appearance in open court.Municipal Court
-
You may pay your ticket online or you may deliver your payment in person to the court. Payments cannot be taken over the phone. You may also send a money order or cashiers check payable to the City of Seagoville by certified mail to: 702 N. Highway 175 Seagoville, TX 75159Municipal Court
-
If you were granted jail time you are responsible for paying an omni fee or $30 per violation for a hold placed on your driver's license. This fee cannot be waived.Municipal Court
Utilities Department
3-
Yes, the drop box is located at the back of the building under the covered drive.Utilities Department
-
Please visit our code of ordinances for more information.Utilities Department
-
Utilities Department
- Cash
- Check
- Money Order
- Visa
- Master Card
Fire Department
5-
No. The City does not allow residents to burn anything in the City.Fire Department
-
A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B:C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C.Fire Department
-
Yes. We offer this service free at the fire station located at 1717 N. Hwy. 175.Fire Department
-
On the first Wednesday of each month at 12:00 pm, the sirens are tested with a one minute blast. At times, this will be followed by a second test for one minute.Fire Department
-
Yes. Citizens need to contact the Fire Department at 972-287-3330 to schedule a tour.Fire Department
Public Works
3-
Call 800-DIG-TESS (800-344-8377). The Texas law says you must call before you dig; if you don't call for spots and damage an underground facility, you will be billed for the damages. The hidden hazards of pipelines in close proximity or under your property could be dangerous and deadly. Please call at least two business days but not more than two weeks before you dig.Public Works
-
Please call the Public Works Office at 972-287-6823 for water and sewer main locations. We will spot the City water main and the sewer main at no charge. We are not able to mark your lines on your property, just the mains in the alley.Public Works
-
The City is responsible for the water line up to the meter; the customer is responsible from the backside of the meter to the home or business.Public Works
Keep Seagoville Beautiful
2-
You can view a list of accepted items at Recycling Information.Keep Seagoville Beautiful
-
KSB sponsors an annual Arbor Day Celebration which is generally held the first Saturday in November.Keep Seagoville Beautiful
Police Department
3-
You can pay traffic citations at the Municipal Court located at 702 N. Hwy. 175. If you need to contact the Municipal Court, please call 972-287-2192.Police Department
-
The Neighborhood Watch Program will help deter crime in your neighborhood. The job of a citizen in a neighborhood watch is to be suspicious, alert, and to report any suspicious activity to the police to apprehend the criminals. Your responsibility is to report the crime.Police Department
-
You will need to contact the Department of Public Safety at 512-424-2000 orPolice Department
Parks & Recreation
5-
For more information, please visit the Seagoville Youth Sports Association (SYSA) Facebook page.Parks & Recreation
-
Yes, pets are allowed at the parks, but owners must follow our guidelines, which require that each pet must wear a leash. In the occurrence of defecation, owners must dispose of the excrement.Parks & Recreation
-
Parks & Recreation
Please contact Casey Fillmore, Community Development Administrative Assistant for current pricing and application form. 972-287-2050- Ext. 2027
-
The Community Center is available only for City and City sponsored functions. It is not available for private functions such as parties and receptions.Parks & Recreation
-
You may call City Hall at 972-287-2050.Parks & Recreation
Planning & Zoning Department
3-
Planning & Zoning Department
Contact the Planning Department at 972-287-3918 to set up an appointment.
-
In most instances, the City requires property to be properly platted before any building permit can be issued.Planning & Zoning Department
-
The City of Seagoville's official Zoning Map is located in the City Hall Council Chambers.Planning & Zoning Department
Building Inspections
4-
A permit is required for any accessory or storage building.Please call 972-287-6829 for more information.Building Inspections
-
Permits are required when constructing, remodeling, or enlarging a building. Permits are also required for other improvements to your property.Building Inspections
Projects that are cosmetic, such as painting, wallpapering, carpeting, cabinets, and trim work do not require permits. Additionally, permits are not required when replacing fixtures on existing wiring or fixtures to existing plumbing.
When in doubt, always check by calling the Building Inspections Department at 972-287-6829. -
Please refer to the City of Seagoville Master Fee Schedule for all fees.Building Inspections
-
Building Inspections
All retaining walls require a permit. Note: Any retaining wall over 48 inches in height are required to have a permit and engineered plans and design.
Stormwater Management
11-
A watershed is a defined land area that captures rainfall and other precipitation and funnels it to a particular river, lake, or stream. Watersheds come in all shapes and sizes. They cross county, state, and national boundaries. No matter where you are, you're in a watershed.Stormwater Management
-
Storm water is rainfall that flows over our yards, streets, alleys, parking lots, and buildings, and enters the storm drain (or gutter) in your street.Stormwater Management
-
Storm drains are the openings (gutters) you see along curbs and in streets and parking lots. They collect rainwater to keep the street from flooding, and then carry the water through the storm drain system to nearby waterways, like streams, rivers, and lakes. Water, trash, and other debris that enter storm drains do not go to a treatment facility, they empty directly into the nearest water body.Stormwater Management
-
Storm water runs off our streets, parking lots, and yards and into drainage ditches, gutters, storm pipes, and other drains, which transport the storm water directly to our creeks, lakes, and the Trinity River.Stormwater Management
-
As stormwater flows over the ground and into the nearest storm drain, it picks up fertilizers, motor oil, industrial chemicals, grass clippings, litter, pet waste, and anything else that might be in its path. The storm drain system then takes the water and pollutants straight into the nearest water body. Some people illegally dump trash, yard clippings, used cooking oil, motor oil, and other pollutants into storm drains, adding to the contamination. Anything that goes into a storm drain will eventually empty into the nearest creek, lake, or river; it does not go to a water treatment facility.Stormwater Management
-
As rainfall runoff moves over and through the ground, it picks up and carries away natural and human-made pollutants; these pollutants include:Stormwater Management
- Excess fertilizers, herbicides, and insecticides from agricultural lands and residential areas
- Motor oil, grease, paints, soap, pool chemicals, and other toxic chemicals
- Grass clippings and yard waste
- Sediment (dirt) from improperly managed construction sites, crop and forest lands, and eroding stream banks
- Bacteria and nutrients from livestock, pet wastes, and faulty septic systems and wastewater collection system facilities
-
States report that storm water pollution is the leading remaining cause of water quality problems. The effects of storm water pollution on specific waters vary and may not always be fully known. However, we know that these pollutants have harmful effects on drinking water supplies, recreation, and wildlife.Stormwater Management
-
The wastewater collection and storm water systems are separate. Wastewater is the used water that drains from toilets, sinks, household drains, and some industrial drains. The wastewater travels through wastewater collection pipes to a wastewater treatment plant where it is treated to strict quality standards before it is released into a water body. Water that goes into the stormwater system does not go to a treatment facility.Stormwater Management
-
No, stormwater is not treated by any local government in North Central Texas. It drains untreated directly into the nearest creek, river, or lake where you live.Stormwater Management
-
It is illegal to dump garbage anywhere other than a legally authorized location. Dumping garbage in places like along a roadside, in a ditch, storm drain, or in a vacant lot is against the law. It's illegal to let anyone dump garbage on your property and littering is also against the law. Punishments for illegal dumping can include fines, jail time, and loss of the vehicle used by the violator. Dumping trash in unauthorized locations can lead to a number of health and safety concerns and can become a stormwater problem. Improperly disposed waste can be picked up by storm water and carried into our local waterways, harming water quality. Illegal dumping also fosters a negative image in a community. People are much more likely to dump on property where a dump site already exists. Not to mention the high costs for clean-up can run into the thousands or even millions of dollars! When county workers clean up litter and illegal dumps, your tax dollars are spent to clean up somebody else's garbage and cannot be used for other, more urgent needs.Stormwater Management
-
Stormwater management in your city may be handled by the public works, health, engineering or environmental management department.Stormwater Management
Animal Services
3-
Animal Services
Contact the animal shelter at 972-287-6838 and leave a message containing:
- Your name
- Your phone number
- The time you last saw the pet
- Your address
-
Animal Services
Call the Animal Shelter at 972-287-6838 and leave a message with the complaint and address of the barking dog.
-
Animal Services
The City of Seagoville Animal Shelter is open to the public:
- Monday - Friday: 8:00 am - 5:00 pm
- Saturday & Sunday: 8:00 am - 12:00 noon
Code Enforcement
3-
A residential Certificate of Occupancy is required each time there is a change in tenant or change in ownership at a residence. A Certificate of Occupancy is required to have gas, electric, and water utilities turned on at a residence.Code Enforcement
-
The Code of Ordinance states that: It shall be unlawful for any person owning, claiming or occupying, or having supervision or control of, any real property within the corporate limits of the City, to permit weeds, grass and brush to grow to a greater height than twelve (12) inches upon any such real property within one hundred (100) feet of any property line. It shall be the duty of such person to keep the area from the line of his property to the curb line next adjacent to it, if there be a curb line, and if not, then within ten (10) feet outside that property line, free and clear of the matter referred to above. All vegetation not regularly cultivated and which exceeds twelve (12) inches in height shall be presumed to be objectionable and unsightly and in violation of this section.Code Enforcement
-
Junked vehicle means a vehicle that is self-propelled and inoperable and:Code Enforcement
- Does not have lawfully attached to it: An unexpired license plate or a valid motor vehicle inspection certificate.
- Is wrecked, dismantled, partially dismantled, or discarded.
- Has remained inoperable for more than 30 consecutive days.
Health & Environmental Services
3-
Health & Environmental Services
Please refer to the fee schedule.
-
Health & Environmental Services
The City does not conduct any mosquito spraying. It is left up to Dallas County Health and Human Services when to do any insect spraying. Most generally, whenever a confirmed or suspected case of insect-borne disease has been identified, Dallas County HHS will conduct the spraying.
-
Health & Environmental Services
Yes, but only residents of participating cities will not be charged for dropping off wastes if they present a current driver’s license and utility bill to verify residence in the participating city.
Streets
4-
You can call TXU / Oncor for lights, or you can go to their website and fill out an online service request. You will need both numbers on the pole.Streets
-
Those requests are made to the Public Works Department. Public Works will forward the request to the electric utility. They will approve a request if there is a street light within a 500-foot radius of your home.Streets
-
Damages can be reported to City Hall; however, the report of damaged vehicles, etc. does not guarantee the City is responsible for the claims.Streets
-
Sidewalks in Seagoville are the responsibility of the property owner. The only instance where the City will replace a sidewalk is if it is disturbed in the process of replacing or repairing a water or sewer line.Streets
Water
8-
If you have a filter system or a water softener be sure to check the filters. Make sure you do not have a broken water line. Check to see if your water was disconnected for nonpayment.Water
-
Sometimes due to temperature changes, the lake may turn. This can cause a peculiar odor, but it does not affect the quality of your water.Water
-
The City of Seagoville purchases their water from the City of Dallas, which pulls from the Elm Fork Trinity River, Lake Tawakoni, Lake Ray Hubbard and Bachman Lake.Water
-
No, you are not charged for this water because it isn't going through the meter.Water
-
Yes you do, there are all sorts of contaminants lurking in your soil that can and will make you sick even to the point of death. Contaminates in the soil can find their way back into the water supply. Therefore, the City code requires a backflow preventer on each irrigation meter.Water
-
• Brown water—possibly caused by water line construction in the area, hydrant flushing or manganese in the water supply. Call 972-287-6823 to report the problem. • Milky/cloudy water—air bubbles from the pipes or a temperature change. • Yellow Water—Manganese or resin from water softener. • Black particles—usually degraded rubber gaskets, o-rings or meter washers. Check faucet head and replace o-ring.Water
-
• 1 Drop per second leak ~ 2,400 gallons per year. • Bathtub ~ 30 gallons per filling • Shower ~ 2 gallons per minute • Commode ~ 1.6 gallons per flush • Sprinkler ~ 2 gallons per minuteWater
-
• Find water leaking • Check water meter to see if indicator is showing usage, ensure that all water is turned off in the home (There is a triangle dial in center of water meter if water is running or leaking the triangle will be rotating) • If all water is off in the home and the meter is showing usage the leak belongs to the customer. • If the meter is not showing any water consumption then the leak will most likely belong to the city. • Sometimes leaks can be so small that the meter will barely turn. Take a minute to write the meter reading down and ensure that no water will be running while you are away when you come back several hours later the meter reading should be the same as you left it earlier, if not the customer has a potential water leak.Water
Wastewater
2-
Be sure to check your cleanouts. If there is no water, you will need to call a plumber. If there is water, then you will need to call the city.Wastewater
-
• Do not pour grease down the drain. • Know the location of your clean out cap. The cleanout cap is a white plastic cap, usually 4 inches in diameter located in your yard. • Tighten the clean out cap to prevent debris from clogging the pipes. • Don't plant trees near the pipelines; the roots will grow into the pipes causing a backup. • Get a pop-off valve to minimize damage. A pop off valve opens automatically to relieve the line if there is a backup. They are inexpensive and easy to install. Contact your local plumbing supplier.Wastewater
Solid Waste
3-
Providing that you have placed your brush at the curb following the City’s guidelines, it should be picked up within 31 days.Solid Waste
-
You may pick up recycling bins at Seagoville City Hall.Solid Waste
-
No, you may purchase any trash bin 30 gallons or less to place your trash bags in.Solid Waste
Footer
5-
Footer
The City of Seagoville only accepts applications for open positions. You can download the job application online and drop it off to the Human Resources Department. We ask you not call the Department to see if your application was received.
-
Footer
The Code of Ordinance states that: It shall be unlawful for any person owning, claiming or occupying, or having supervision or control of, any real property within the corporate limits of the City, to permit weeds, grass and brush to grow to a greater height than twelve (12) inches upon any such real property within one hundred (100) feet of any property line. It shall be the duty of such person to keep the area from the line of his property to the curb line next adjacent to it, if there be a curb line, and if not, then within ten (10) feet outside that property line, free and clear of the matter referred to above. All vegetation not regularly cultivated and which exceeds twelve (12) inches in height shall be presumed to be objectionable and unsightly and in violation of this section.
-
Footer
No. The City does not allow residents to burn anything in the City.
-
Footer
The City does not conduct any mosquito spraying. It is left up to Dallas HHS when to do any insect spraying. Most generally, whenever a confirmed or suspected case of insect-borne disease has been identified, Dallas County HHS will conduct the spraying.
-
Footer
You must appear at the court within 15 days after the date you receive the citation. You appearance date is noted on your citation, bond, summons, or release papers. You or your attorney may appear in person in open court, by mail, or you may deliver your plea in person to the court.* A phone call does not constitute an appearance. *Juveniles, persons under the age of 16 at the time of the citation, must enter their appearance in open court with a parent present. * Minors, persons under the age of 21 who received a citation for an alcohol offense or under the age of 18 who received a citation for a tobacco offense, must make their appearance in open court.